Oscar and his brother are wonderful licensed plumbers. They arrived to my house within the hour with a quote given ahead of time, provided by videos I sent over text message of my issue. I called Bay Plumbing first and they were unable to come see my issue until the next business day (I called at 12:30 PM on a weekday). Oscar and his brother worked hard for several hours and ensured that the issue was solved before they left, doing multiple test runs. I already have another project for them to come and work on in my guest bathroom in the next couple of weeks.